FREQUENTLY ASKED QUESTIONS

Privacy policy
Shipping Costs
How to buy online
Credit Card Security
Paying by cheque or postal order
Placing an order by Fax
Placing an order by telephone
Delivery
Returns
General

Privacy Policy
Atlantic leisurewear  do not disclose buyers information to third parties.

Shipping Costs
£7.50 By Post office Special Delivery for orders of up to 3 items and by TNT Couriers for larger orders at £11.50 all prices plus 17.5% vat

How to Buy Online
Making a purchase could not be easier. Just select the items you wish to buy and put them in the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to compete the order.

Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption.

Paying by Cheque or Postal Order
If you would prefer to pay by cheque or postal order, simply print out the order form and send it to:

Jumbocolor Ltd
Trekeek farm
Camelford
Cornwall
PL32 9UB

Complete with your cheque/postal order made payable to: Jumbocolor Ltd.

Placing an Order by Fax
You can simply print out the completed order form, complete with your credit card details, and fax it to:

Local: 0845 2 60 50 34  or  01840 213 054
From outside the UK: +44 (0) 1840 213 054

Placing an Order by Telephone
If you would like to place your order by telephone, simply telephone the sales line on:

Local 0845 2 60 50 33
From outside the UK: +44 (0) 1840 213 580

Delivery
We aim to despatch all goods within 7 days. We try to have the most popular size/colour options in stock, however, in some cases this is not possible and we have to order the item. Any delays will be notified by email, fax or telephone.

Returns for Non Printed Garments
Goods may be returned if unused and in saleable condition using the following procedure:

Please send an email stating the reason for return to saless@atlanticleisurewear.co.uk.com
You will be sent an email containing a returns reference number and details of the returns procedure.
Please note that if returned goods are not received in good condition, a refund may not be issued.
Please allow up to 28 days for your refund, which will be for the full amount of the order, less the cost of delivery.
We do not give refunds garments that have been printed onto or embroidered

General
We believe the contents of our website to be correct in every way, however we reserve the right to change any information without prior notice.